NEED TO KNOW
CANCELLATION POLICY
We require a minimum of 24 hours advance notice for cancellation. The treatments you schedule are reserved especially for you. Any cancellation less than 24 hours from appointment time will be billed in full to the credit card used at the time of booking.
SERVICE CHARGE
K'Alma Spa will add a 20% automatic gratuity to the final bill based on the regular price of our treatments. This may be changed at your discretion.
GIFT CERTIFICATES
Available for any amount, K'Alma Spa and Salon Gift Certificates are the perfect gift for anyone, and are redeemable for spa treatments and retail selections from our boutique. Gift certificates are transferable but non-refundable.
SPA ETIQUETTE
We suggest you arrive at least 15 minutes prior to your first appointment to allow ample time to change, shower and acclimate to the spa environment. The spa atmosphere is one of calm and quiet, to preserve the tranquil nature of the spa, please be considerate of other guests. Speak quietly. Cell phones and laptops are not permitted in the spa.
For reservations: 305-534-5555